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Question:

Statistical Process Control is used in quality programs to determine whether repetitive operations meet predictable standards. The process uses ______________ to permit accurate monitoring of the operation.
  1. 100 percent inspection and random rejection
  2. acceptance sampling and automatic rejection
  3. continuous sampling and error detection methods
  4. random sampling and corrective procedures
  5. statistical sampling and control procedures






Q2. The same quality control manager decides to increase his daily sample size from three to six. The size of the control band will:

  1. Increase
  2. Decrease
  3. Remain unchanged
  4. Not determinable from given data
  5. None of the above
Correct Answer

Q3. The Risk Priority Number (RPN) in an FMEA exercise is derived from...

  1. severity x occurrence x risk
  2. severity x occurrence x risk
  3. occurrence x detection x control
  4. severity x occurrence x detection
Correct Answer

Q4. An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?

  1. When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
  2. When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
  3. When a process is subject to constant but stable tool wear
  4. A and B
  5. A and C
Correct Answer

Q5. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ______________

  1. Taguchi Loss Function
  2. Pareto Chart
  3. ISO 9000 Quality Cost Calculator
  4. Process Chart
Correct Answer

Q6. Ease of repair is associated with ______________ dimension of quality.

  1. Serviceability
  2. Performance
  3. Durability
  4. Perceived Quality
Correct Answer

Q7. SIPOC

  1. Suppliers, Inputs, Procedure, Outputs, Customers
  2. Simple, Inputs, Process, Outputs, Complex
  3. Simple, Inputs, Procedure, Outputs, Complex
  4. Suppliers, Inputs, Process, Outputs, Customers
Correct Answer

Q8. Pattern in control charts which show the tendency to cluster around central line is termed as:

  1. Stratification
  2. Mixture
  3. Cyclic pattern
  4. Shift in process level
Correct Answer

Q9. Which of the following document(s) is (are)'included in the quality system?

  1. Commitment
  2. All of the given options
  3. A quality policy
  4. Customer focus
Correct Answer

Q10. The Japanese Quality Control (QC) Circle movement motivated its participants in many ways. Which of the following represents the most important motivation for the QC circle participant:

  1. Improving the performance of the company
  2. Self-Improvement
  3. Financial Incentives
  4. Recognition among co-workers
  5. Strengthening of relationships between co-workers
Correct Answer








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